Account Management - Rug Hooking Magazine
Rug Hooking magazine is published five times per year, and is available in some book and craft stores, and by subscription. Our goal is to provide high-quality articles and photographs about the art and craft of rug hooking, and how-to articles on techniques and projects. Rug Hooking readers are passionate about rug hooking, and they value informative articles about the craft and the people involved in the field. They also enjoy the high-quality projects that they find in our magazine.
New Subscriber?
Account Management - Rug Beat
Rug Beat is the new newsletter for rug hookers, straight from Rug Hooking magazine! Sign up for rug hooking patterns, tutorials and event news from the wide world of rug hooking, gathered especially for those who love to pull loops with yarn and wool.
FAQs - Frequently Asked Questions
When will I receive my first Rug Hooking Magazine issue?
If you are a new Rug Hooking Magazine subscriber, please allow 6-8 weeks for the delivery of your first issue.
If you are a current Rug Hooking Magazine subscriber but are still waiting for an issue to arrive, please note that your location can influence the shipping time required for your issue to arrive. Depending on your location, a new magazine issue can take several weeks to arrive at your postal address. Issues are typically sent according to this mail schedule:
|
Rug Hooking Magazine Issue |
Mail Date |
|
January/February |
Mid-December |
|
March/April/May |
Mid-February |
|
June/July/August |
Mid-May |
|
September/October |
Mid-August |
|
November/December |
Mid-October |
If you have waited several weeks after the mail date and your issue has still not arrived, please contact customer service at amprypublishing@emailpsa.com. Or, fill out our online customer service form.
Are the labels on my magazine removable?
Yes! Each label can be carefully peeled off without damaging your magazine. Simply grab one corner and carefully peel off the remainder of the label.
When will I receive my Rug Hooking Book Club book?
All Book Club members receive a postal or emailed notice prior to the shipment of a new Book Club title. Please allow several weeks from the date of your notice for your book to arrive. Please note that your location can influence the shipping time required for your book to arrive. Depending on your location, a new book can take several weeks to arrive at your postal address. Books are typically sent according to this mail schedule.
If you have waited several weeks after the mail date and your book has still not arrived, please contact customer service at amprypublishing@emailpsa.com. Or, fill out our online customer service form.
How do I cancel my Rug Hooking Magazine subscription?
To cancel your Rug Hooking Magazine subscription and receive a refund on your unsent issues, please contact customer service at amprypublishing@emailpsa.com. Or, fill out online customer service form.
How do I cancel my Rug Hooking Book Club membership?
To cancel your Rug Hooking Book Club membership, please contact customer service at amprypublishing@emailpsa.com. Or, fill out our online customer service form.
How do I return a Rug Hooking Book Club book?
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If your Book Club terms include a 21-day preview:
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For U.S. Book Club members: If after the 21-day preview period you aren't completely satisfied with the product you've received from us, click here to generate your own return label. Then simply package the product you are returning to us, affix the label, and mail it back. It's that easy!
- For Canadian Book Club members: Please call our "Special Canadian" toll-free number at (866) 375-8626 for details on how to return your book. Please note, this number only works for our Canadian subscribers.
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- If your Book Club terms include automatic-renewal:
To return your Book Club book and receive a full refund, please return the book to:
Rug Hooking Magazine
PO Box 2263
Williamsport, PA 17703-9973
I tried ordering or renewing online, but the order would not go through.
For your protection, we have high security for credit card processing.
If you experience a problem with your credit card not processing, please first double check to make sure that all of your credit card information has been entered exactly as it appears on your card. Please do NOT use dashes when typing out your credit card number.
If after a third attempt to submit your order, it still does not go through, please contact customer service at amprypublishing@emailpsa.com. Or, fill out our online customer service form.
How do I unsubscribe from free newsletters/emails?
Please scroll to the bottom of your email or newsletter and click “Unsubscribe”.
Please note that your changes might take a few days to go into effect.
Some email notices are required by law (such as automatic charge notices), and some email notices are required as part of a membership (such as Book Club opt-out notices). You may unsubscribe from these notices by scrolling to the bottom of your email and clicking “Unsubscribe”. HOWEVER, UNSUBSCRIBING FROM A REQUIRED EMAIL WILL CANCEL YOUR BOOK CLUB MEMBERSHIP AND/OR YOUR MAGAZINE SUBSCRIPTION.
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